Liesel Diergaardt is spiteful,she cannot be trusted as a Claims person,she goes through Clients profile without any consent,just to be able to hurt the clients,in her mind she thinks igts ok

Liesel Diergaardt from Iwyze Old mutual insurance is very spiteful to clients . I had an incident in December of 2024 where my car hit the pothole , so I then claimed from Iwyze Old Mutual insurance , which my claim was approved.I then requested that my car be moved to my Mechanic,because I trust he willdo a job fast.Liesel didnt like to tow my car to the Mechanic which is 10 min away,she buntently refused.When I informed her that I know that its my right for insurance company to move my car to the Supplier i choose,she got angry but had no choice but to assist me.She later got her friends from Customer care to go through my credit profile,which i never consented,they then came back saying they are cancelling my policy,I am not sure what they basing the cancellation of the policy on.I believe she is abusing the power that is granted to her judgement,and no one actually monitors her,she is abusing clients out of spite.I would like everyone to know the type of consultsnts that Old Mutual Iwyze hires,they treat people as they please.I specifically told them that I refuse to have my policy cancelled over some woman that is not happy with doing her job,now she wants to spite clients . I have never missed a single payment on my monthly insurance payments with Iwyze Oldmutual,for the past 3 years that I have been with them . Liesel Diergaardt , wants to destroy Iwyze business ,by cancelling clients policies unnecessary . She doesnt want clients to claim and, she doesnt want to help clients peacefully ,all she does is lie and make sure clients have a difficult time . When we claiming we are made to look like ********s , but when they take our money monthly ,we are good.I hope one day Iwyze can hire people that really want to help clients,and not lie and be spiteful.They bargain on how knowledgable you are as a client , if you dont start screaming , or if you not informed about your rights , they take advantage of you . This lady treated me very badly , took a long time to have my car towed , Cancelled my Car hire , which i pay for as an additional earlier than necessary ,also refused to have my car towed , when i started to fight , she then became spiteful . I hope she gets dismissed and give other people that need this job a chance , because clearly she is cruel ,because really ,she lacks customer care and treats clients bad