KK
Koos K
1 reviews | Active since Jun 2021
23 Oct 2024, 12:40
Just stop already.
I cannot stop them from spam calling. I do not want their vehicle insurance both because they're relentless in their call but also because I have unfortunately had to deal with Old Mutual in other capacities and I was incredibly happy to be done with them when I managed to move my contracts elsewhere.
Helpful (0)
Replies (4)0
Replies (4)
iWYZE's replyOfficial
23 Oct 2024, 17:02Good day Andrew P,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
Best regards,
iWYZE's reply23 Oct 2024, 17:02
Official
Good day Andrew P,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
Best regards,
KK
Koos K's updateReviewer Update
23 Oct 2024, 17:13Thank you for your reply but as you have no information on how to escalate this I doubt you truly have.
KK
Koos K's update23 Oct 2024, 17:13
Reviewer Update
Thank you for your reply but as you have no information on how to escalate this I doubt you truly have.
iWYZE's replyOfficial
23 Oct 2024, 17:34Good day Andrew,
We apologize for any negative experience you've had. Kindly provide us with the following information to ensure the team places your cell number on the DO Not Call list.
Date/ period complainant received Direct Marketing Provider direct marketing came from i.e OMI,iwyze etcChannel of direct marketing (sms, call, email, etc)Ideal resolution (does the client want us not to contact them anymore, do they want to know where we got their details, etc?Contact details (number or email) that was used for marketing. Content of the marketing may also assist
Regards
The iWYZE Team
We apologize for any negative experience you've had. Kindly provide us with the following information to ensure the team places your cell number on the DO Not Call list.
Date/ period complainant received Direct Marketing Provider direct marketing came from i.e OMI,iwyze etcChannel of direct marketing (sms, call, email, etc)Ideal resolution (does the client want us not to contact them anymore, do they want to know where we got their details, etc?Contact details (number or email) that was used for marketing. Content of the marketing may also assist
Regards
The iWYZE Team
Best regards,
iWYZE's reply23 Oct 2024, 17:34
Official
Good day Andrew,
We apologize for any negative experience you've had. Kindly provide us with the following information to ensure the team places your cell number on the DO Not Call list.
Date/ period complainant received Direct Marketing Provider direct marketing came from i.e OMI,iwyze etcChannel of direct marketing (sms, call, email, etc)Ideal resolution (does the client want us not to contact them anymore, do they want to know where we got their details, etc?Contact details (number or email) that was used for marketing. Content of the marketing may also assist
Regards
The iWYZE Team
We apologize for any negative experience you've had. Kindly provide us with the following information to ensure the team places your cell number on the DO Not Call list.
Date/ period complainant received Direct Marketing Provider direct marketing came from i.e OMI,iwyze etcChannel of direct marketing (sms, call, email, etc)Ideal resolution (does the client want us not to contact them anymore, do they want to know where we got their details, etc?Contact details (number or email) that was used for marketing. Content of the marketing may also assist
Regards
The iWYZE Team
Best regards,
KK
Koos K's updateReviewer Update
23 Oct 2024, 17:44Thank you again for the reply but you did not explain how you escalated to the relevant department without any of the information you have only asked for now?
KK
Koos K's update23 Oct 2024, 17:44
Reviewer Update
Thank you again for the reply but you did not explain how you escalated to the relevant department without any of the information you have only asked for now?