MO
Martin O

1 reviews | Active since Apr 2020

30 Apr 2020, 14:57

IWYZE Yes I just got wise

Hello You know what annoys me, we didn't want lockdown we understand it's a necessity. I am not getting a salary this month, IWYZE can help me one of two ways a premium reduction or I have to cancel they can't help me otherwise. I've been loyal not claiming once, being paying R2000 a month for an extended period. I haven't missed an installment once, and this is the treatment people open your eyes this time will show us who's after your money only, and who had actual Custtomer care. I have a letter that states I have no salary, I say this again still I haven't asked to be in quarantine.

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Replies (1)
iWYZE
iWYZE's reply30 Apr 2020, 16:53
Official
 Dear Martin,
 
 We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
 
 We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
 
 Regards
 The iWYZE Team