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Tebogo P
1 reviews | Active since Nov 2022
28 Nov 2022, 07:56
Iwyze will sma you, stay away
Iwyze will **** you
Today I received a rejection letter for my claim for my car which was involved in an accident on 29.11.2022. The car was towed to the panel beater the same day of the accident. Assessor's report was ready by 2.11.2022 which indicate that the engine and samp is damaged. The claim rejection letter indicated that the car is at the panel beater and I my be liable for storage fee. The very same today I received a message from my partner informing me that he saw my car being towed which I was not informed of. I went to stop the towing car and demanded what belongs to me because the insurer did not inform me about the decision of to taking my car to the auction nation.
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Tebogo P's updateReviewer Update
25 Nov 2022, 17:24The accident was on 29.10.2022 not 29.11.2022
TP
Tebogo P's update25 Nov 2022, 17:24
Reviewer Update
The accident was on 29.10.2022 not 29.11.2022
iWYZE's replyOfficial
29 Nov 2022, 10:07Dear Tebogo
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
Kind regards
The iWYZE Team
iWYZE's reply29 Nov 2022, 10:07
Official
Dear Tebogo
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
Kind regards
The iWYZE Team
