iWyze unreasonably delayed dealing with my claim only to reject it!!!!

I am writing this review to express my utter disappointment in the service that we have received from iwyze. I was involved in a motor vehicle accident on the 30th of March 2018, we contacted the insurance to inform them about the accident. An assessor was appointed a Mr Rassie Erasmus who contacted me on the 12th April to start with the process, all the while during this process I was made to complete forms for change of ownership, quotations were going around for settlement amounts because the car was a write off. On 3rd May Mr Erasmus said my claim was being finalized. Next thing its now 19th June and he tells me he is waiting for a report to indicate the speed I was traveling at, Now please take note of the turnaround time.. Now on the 5th July 2018 I get a call that my claim has been rejected due to "Materially exceeding local and provincial speed" based on a report that they would not let me see and also nothing stated to me how they arrived at that conclusion!!! so you take a whole 3 months to wrap up a client’s claim only to give them negative feedback without even substantiating clearly the science behind your decision!! I don't see you can view this as being fair business practice if you continue to take advantage of your clients.