IWYZE ********* practise

I have been with IWYZE for 8 years as a client. Never missed premium, never complained about premiums going up annually, never had a claim. However if you have queries or questions, no one ever calls you back and gives you a straight answer. Lies, lies and lies from everyone there. They just make changes to my policy without informing me, people need to really look at their policies as after 8 years now, i must install a surge protector to DB board or wont be covered, then again i am no longer covered for theft and hijacking unless i install a tracker but no one sends us updates in advance to give us a heads. Pathetic and wish that IWYZE gets whats coming to them because they are *********.