bG
bakang G

1 reviews | Active since Mar 2018

30 May 2018, 08:32

iWYZE TO iFOOLISH

FROM IWYZE TO I-FOOLISH, again. i called in last week for a claim on my tyre , KIRSTIE FROM THE CENTER ASSISTED ME AND SAID I SHOULD GO TO THE NEAREST TYRE CENTER , PAY FOR THE WHEEL AND SUBMIT AN INVOICE THEREAFTER THEY WILL REFUND ME. THE MANAGER CALLED AND WE AGREED THAT AS PER TAPE RECORDING OF THE CALL THEY WILL PAY ME THE FULL AMOUNT, HOWEVER THEY ARE NOW REFUSING. PLEASE EMAIL ME on ********** i cant take any calls before 15:30. im highly dissappointed an dissatisfied

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Replies (1)
iWYZE
iWYZE's reply30 May 2018, 10:18
Official

Dear Bakang

We acknowledge receipt of your complaint and regret to learn that our service has disappointed you.

We have escalated the complaint to our claims dept. and feedback will be provided to you soon.

Regards

The iWYZE team