MM
Mohlale M
1 reviews | Active since Jul 2016
27 Jul 2022, 15:17
Iwyze team is full of ******
I am beyond frustrated with this insurance company. I am struggling to get feedback on my excess recovery since 2015. This is beyond disappointing.
I made a review on hello Peter and they responded privately saying I should contact their call Center.
I have been waiting over a month with no response.
Their legal department always claims to have technical network glitches once they have your details.
I just want feedback and I suspect the 3rd party paid them and they don’t wanna refund me.
Iwyze is worth being ditched!!
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Replies (1)iWYZE's replyOfficial
28 Jul 2022, 16:40Dear Mohlale Marcia Matabane
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance.
Kind regards
The iWYZE Team
iWYZE's reply28 Jul 2022, 16:40
Official
Dear Mohlale Marcia Matabane
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance.
Kind regards
The iWYZE Team
