VS
Vince S
1 reviews | Active since Jun 2020
25 Jun 2020, 13:26
IWYZE TAKING THE CLIENTS FOR A RIDE
IWYZE rejected a vehicle claim saying the driver was negligent. Like really? How is this unfair treatment suppose to help your own clients during COVID19? A person is driving on a busy Johannesburg street that happened to have construction/road repair. The vehicles are now forced to drive on the bus lane as their lane was closed by contractors. How do you even suggest that drivers should do? Make a dangerous U-turn? Stop in the middle of the road and endanger their lives? Should the driver went straight and collided with the construction? How does IWYZE even suggest that avoiding a Construction site is negligent? Someone one did not do their job and we want answers........
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iWYZE's replyOfficial
03 Jul 2020, 15:39 Dear Vince
We acknowledge receipt of the complaint and regret to learn
that our service has disappointed you.
We have escalated the complaint to the relevant department
for assistance.
Regards
The team at iWYZE
We acknowledge receipt of the complaint and regret to learn
that our service has disappointed you.
We have escalated the complaint to the relevant department
for assistance.
Regards
The team at iWYZE
iWYZE's reply03 Jul 2020, 15:39
Official
Dear Vince
We acknowledge receipt of the complaint and regret to learn
that our service has disappointed you.
We have escalated the complaint to the relevant department
for assistance.
Regards
The team at iWYZE
We acknowledge receipt of the complaint and regret to learn
that our service has disappointed you.
We have escalated the complaint to the relevant department
for assistance.
Regards
The team at iWYZE