RS
Rodney S

1 reviews | Active since Dec 2019

06 Dec 2019, 11:40

Iwyze s****s and **********

I have a policy with Iwyze for more than 3 years and I have been paying them very well. my premium is over R17K every month. I have more than 5 cars with them. the past 2 years they have been telling me that my policy is due for a payback till today. my car had an accident this month and they now saying they are declining the claim because there was no premium last month. which I'm only hearing it when they decline my claim , after I have been with them for that long and paying every month. never trust Iwyze , you will have a heart attack. they are *****s and dump people when they need them the most.they don't care how long and how much you have been paying and without a claim or bonus payback. Iwyze is ********** insurance with a non exixtance promises.

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Replies (1)
iWYZE
iWYZE's reply06 Dec 2019, 12:26
Official
 Dear Rodney,
 
 We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
 
 We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
 
 Regards
 The iWYZE Team