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Patience M
1 reviews | Active since Jun 2021
09 Jun 2021, 15:11
Iwyze service
Shocking Service with IWYZE, I have only been with them for 11 months but the service is appalling to say the least. Had an incident in May and registered my claim on their app on 15 May 2021 after calling them countless times and could not get through or to the wrong department. Luckily on the verge of cancelling the insurance I spoke to Hlengiwe Nhlengethwa: she explained to me all processes and assisted me further with a follow up after we got cut off .Thanks to her patience and courtesy in making sure that I get what I pay for . Thanks Sister for all your efforts.
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iWYZE's replyOfficial
15 Jun 2021, 15:56Dear Patience We sincerely apologize for the lack of response. We acknowledge receipt of your complaint and the contents are noted. Please be assured that we have directed your request to the relevant department for urgent assistance. Kind regards The iWYZE Team
iWYZE's reply15 Jun 2021, 15:56
Official
Dear Patience We sincerely apologize for the lack of response. We acknowledge receipt of your complaint and the contents are noted. Please be assured that we have directed your request to the relevant department for urgent assistance. Kind regards The iWYZE Team