Iwyze Rejected my claim, due to non disclosure and negligence and wont pay back my premiums in full after a year of paying them

I took this **** car insurance last year August 2018 and 2019 June on the 1st had a car accident and before the accident had already made two claims with them for the door and bumper and suprisingly when I called they said I will be updated every 48 hrs but no one ever called after lodging the claim until me and my wife had car accident on the 1st June and we lodge a claim on the 3rd June and same thing was being told by Lungile Tshabalala and Kaizer stating that they will update me every 48 Hrs and gues what that never happened I had to keep calling them every 3rd day and being transferred from one person to the other. On the 15 June one of their sales person called stating that my car is written off and when I ask how did they come to such decision he told me that he made a mistake its Mr Mabulu from Limpompo and Had ask him to reconfirm that its not written off he confirmed then that was the last time I got a call and I kept going to Prestige Autobody repairers in Uitenhage and they told ne that they haven’t receipt Authorization from Iwyze.

On the 1July 2019 had a meeting with the Iwyze Investigator Lawrence Peter at the same premises of Prestige to have a look at my vehicle and discuss with him of the accident that happened, to his and my Suprise the vehicle has been moved to PE Hallmark, for “Safe Keeping”. After I had informed them of my previous insurance companies, Outsurance, Budget,Miway when I took the Policy they never called them and ask for references as of my previous claims and now when **** hit the fan, they only call them asking of my previous claims and had found out of other claims that I could not remember from 2014 until now few they found I never informed them and that during the accident my wife was driving at 140km/h in 100km/h area and with these two combined they rejected my claim for non-disclosure and negligence of speed requirements after 2 months they rejecting such claim.

They instructed Prestige body Repairers to strip my vehicle now they have to bring my vehicle to my house and had told them to bring it in state it was after the accident because then I was able to start it,drive it and bumpers intact and head lights intact now they want to bring the vehicle in such pieces how the hell can I re install those without having such experience, because Hallmark is saying they are not responsible for re-installing such parts.

They stated that their quote for repairing my vehice was R230 000 approx and I went and so my Own quote at Audi Centre in Cape Town and came with the quote of R89990.

I have informed all of my relatives and friends and family to pull out of this insurance because they are a ****, they attended my claim immidiately because after 30 days they still get interest by delaying a claim.

Please all south africans read reviews about this Insurance here on Facebook and on Hello. Peter website before its too late there are my south africans surely who in the same situation as mine as I read the reviews also after signing up with them.

Here is another part, they said that my policy is void and that my premiums will be paid in full for the whole year, and today they sent an email stating that Im liable for refund of R3874 after paying Premiums from August 2018 until June 2019 paying an amount of R2270 and keep in mind I never made claims to them and as per my own calculations I should be receiving approx R22700

As stated above they never call you, so this **** amount of them have been sent to me via email.

If you have insurance with Iwyze or Old Mutual please sign out before its too late. I am now in contact with the Short Term Insurance Ombudsman and Clientele’s Legal Department.