TP
Tuanette P

1 reviews | Active since Apr 2017

16 Nov 2020, 10:24

IWYZE R505 - A LIE AND FALSE ADVERTISING

R505 Advert A LIE AND FALSE ADVERTISING !!!!!! They were not able to beat my premuim, the advisor didnt even both to email me my quote, so I send through all my documents to them without the quote. Then today i get a call and they say i dont qualify because they dont offer excess lower than R3000. Really? If I increase my current excess- then my premium will be even lower. No where do they state for an excess of R3000 or higher on their T&C's. The advisor dint even tell me this after i told him what my excess is. So the advisors dont even know their product and T&C's. Really, why run this promotion if you actually dont want to pay the people out, because clearly you will find any reason to not pay... I dont trust your product and will not even bother to refer other people for this promotion, so dont worry about having to pay any more money.... PATHETIC!!!

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Replies (1)
iWYZE
iWYZE's reply16 Nov 2020, 14:08
Official
Dear Tuanette Petersen

We acknowledge receipt of the complaint and the contents have been duly noted.

Kindly note that we've referred the complaint to the relevant team for assistance.

Kind Regards
The iWYZE Team