GP
Greg P

1 reviews | Active since May 2011

07 Jan 2021, 11:54

Iwyze R1750 Promotion Hoax

I participated in the promotion where Iwyze will give you cash if they can't beat your current insurance premium. They could not beat my premium and because i am 3 years claim free with the same insurer. They advertise that i can get R1750. On 18 December 2020 i sent my current insurance schedule, confirmation of no claims from my insurer. Since the 18 December i have not received further communication from Iwyze. They have ignored 7 of my follow up emails.(The automatic response from Iwyze is that they will contact me within 2 days.

I am a bit concerned that the Iwyze staff have all lost their fingers and thus the ability to type an email.

After this ordeal Iwyze can offer me insurance for R1 and i wouldn't take it.

Here is a top tip for Iwyze. Respond to emails and just maybe your business will grow

0
Replies (2)
iWYZE
iWYZE's reply07 Jan 2021, 12:52
Official
Dear Greg 

We acknowledge receipt of the complaint and the contents have been noted.

Kindly note that we're investigating the concerns raised and we will revert with written feedback.

Regards
The iWYZE Team
GP
Greg P's update11 Jan 2021, 11:53
Reviewer Update
Iwyze don't offer an excess free policy so they couldn't 'compare' my policy fairly. No wonder they have retracted the badly thought out advert. I have contacted the advertising regulatory body and encourage others to do so as well.