RA
Ryan A
1 reviews | Active since Aug 2020
03 Aug 2020, 07:25
Iwyze promotion ****
I recently did a online quote with iWyze and they couldn’t beat my current insurer, I then opt out and didn’t complete the quote. Minutes later one of their consultants contacted me regarding the quote I did and I told him that I am no longer interested as they did not beat my current insurer. I then asked what is the way forward regarding the (can’t beat my insurance R505 cash back promotion) and the gentleman hung up the phone. I did a similar quote with OUTsurance a while back and they never hesitated paying out.
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Replies (1)iWYZE's replyOfficial
03 Aug 2020, 10:17Dear Ryan
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the complaint to the relevant department for assistance.
Regards
The team at iWYZE
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the complaint to the relevant department for assistance.
Regards
The team at iWYZE
iWYZE's reply03 Aug 2020, 10:17
Official
Dear Ryan
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the complaint to the relevant department for assistance.
Regards
The team at iWYZE
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the complaint to the relevant department for assistance.
Regards
The team at iWYZE
