IWYZE POOR SERVICE

Good afternoon everyone. I was involved in a car accident on the 11th of February 2023. I reported the accident to IWYZE. My car hasn't not need fixed up yo today. They don't call, I'm always the one who call trying to find the progress of the claim It's only today when I received an rmail saying the authorization has been forwarded to the repairer. It took them 8 weeks 3 days to facilitate authorization. I'm so disappointed by their level of incompetency. Their customer service leaves much to be desired. Please don't go there if you need peace of mind. They are a disgrace. The person whom my claim is allocated to (Refilwe Tshungu) is not assisting me at sll. Their legal department is just a joke, they are failing to track the Car B driver with all the relevant information and details I have provided them with.