AS
Andisiwe S
1 reviews | Active since Apr 2019
02 Jul 2020, 11:51
Iwyze Poor service
The service is very poor, I have been calling them for follow-up regarding the fridge that they (GW Tech, an assessor sent by them) have declared dead but they keep referring me between their different departments which don't answer the phone for more than 20 minutes until I decide to stop calling. They are not even responding to emails that I send them, how am I suppose to survive without fridge and not even knowing what is going to happen because Iwyze insurance is not responding?
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iWYZE's replyOfficial
03 Jul 2020, 11:15 Dear Andisiwe
We acknowledge receipt of the complaint and regret to learn
that our service has disappointed you.
We have escalated the complaint to the relevant department
for assistance.
Regards
The team at iWYZE
We acknowledge receipt of the complaint and regret to learn
that our service has disappointed you.
We have escalated the complaint to the relevant department
for assistance.
Regards
The team at iWYZE
iWYZE's reply03 Jul 2020, 11:15
Official
Dear Andisiwe
We acknowledge receipt of the complaint and regret to learn
that our service has disappointed you.
We have escalated the complaint to the relevant department
for assistance.
Regards
The team at iWYZE
We acknowledge receipt of the complaint and regret to learn
that our service has disappointed you.
We have escalated the complaint to the relevant department
for assistance.
Regards
The team at iWYZE