iWyze poor Business Ethics

Good Day

I hope that this email finds in good spirits. I have done a car Insurance Quote with Mr Motlatsi Hlubi, he gave me different opinions and discounts, still he couldn't beat my current premium.

I even took time off work to complete the quotation because i was really interested in a low premium, the lowest that he gave me was R1314 with an Excess of R3000. I told him that my current premium is still lower then we ****d up the Quote and he said that he was going to put this Quote on the Original amount of R1700 because he was taking away his discounts and didn't want me to come back some other time and say but Matlatsi gave R1314.

I said it's Okay then he should give the email address for the promotion/promise to campare. He insisted that i give him the full details of my cover so that he sends an email from his side for the comparison to be attended to. He then accused me of wanting the incentive and that i won't get it. After all that, while I'm waiting for him to forward the email to the relevant department , tells me that the Quote is R824. Today another Sales Consultant from iWyze called me and said that after my current Policy was Reviewed by their Underwriters, the Premium is now R988. Now all of a sudden my Risk Profile has changed because they have seen my existing Policy and they want to beat my Premium at all cost. iWyze just doesn't want to keep to the promise of paying out for failing to beat your premium. My current Premium is R1100 and they failed to beat that premium on "like for like" , benefits, so they just gave me a lower Premium to avoid the payout, even though my current Policy has better benefits. Even with their Premium miraculously reduced to R988 which is about R122 less than my current Premium, I wouldn't accept that offer based on how they conduct business and it's clear that I would have problems at Claim stage.

Regards Aviwe Mtiya ***