ET
Evodia T

1 reviews | Active since Oct 2020

08 Apr 2021, 17:11

Iwyze played me!

I took out a rim and tyre insurance on my comprehensive insurance at an excess of R100. I was very happy with that until it was time to claim, and they tell me to pay an excess of R925 because of some T's and C's I never even received. I asked Onica to send me these T's and C's and I still haven't received them. Why would I insure a R1400 tyre at an excess of R925? Please make it make it make sense.

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Replies (1)
iWYZE
iWYZE's reply09 Apr 2021, 09:28
Official
Dear Evodia

We acknowledge receipt of the complaint and the contents have been duly noted.
 
Kindly allow us some time to investigate the concerns raised and we will revert with feedback.
 
Regards
The iWYZE Team