TN
Talisa N
1 reviews | Active since Nov 2015
19 Jan 2020, 15:38
Iwyze or idumb
I have been trying to change my debit order details from November 2019, several emails and still no success, I have been trying to call every day for the past 2 months and the line gets cut or never transfer to an agent. Now my cover is 2 months In arrears, and by the looks of things it's going for 3 months. I am sick of companies taking out money for services they never render!!! I am going to demand all my premiums back if this issue is not resolved. This is my last attempt!
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iWYZE's replyOfficial
20 Jan 2020, 08:00 Dear Talisa,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
iWYZE's reply20 Jan 2020, 08:00
Official
Dear Talisa,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team