MH
Mark H
1 reviews | Active since Nov 2010
28 Nov 2022, 16:59
Iwyze Old Mutual Gap Cover is a ****.
I have been waiting 6 weeks for my Iwyze Medical Gap Cover claim to be acknowledged and responded to. I have made numerous phone calls and sent numerous emails. The emails are ignored. The response from the Call Centre is the same. Either the person who is processing your claim is not available or they are still processing your claim. This has been going on for six weeks. Anybody who is considering the Iwyze Gap Cover Policy - Dont! It is nothing more than an ellaborate ****.
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Replies (1)iWYZE's replyOfficial
29 Nov 2022, 10:52Dear Mark
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regardsThe iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regardsThe iWYZE Team
iWYZE's reply29 Nov 2022, 10:52
Official
Dear Mark
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regardsThe iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regardsThe iWYZE Team
