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Siphiwe N
1 reviews | Active since Oct 2023
02 Oct 2023, 10:02
Iwyze not Wyze at all
In my over 23 years of uninterrupted comprehensive cover i have never dealt with such a pathetic and *********** insurance as Iwyze. My vehicle was delivered to their preferred autobody for repairs on the 14th of September, to this day it is still pending approval on additional.
There is no sense of urgency, poor call centre process that takes forever and no direct line to servicing agent. Servicing agent and line manager even the complaints department never bothers to reply.
I would rather pay more with another service provider than to remain with these clowns.
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Replies (1)iWYZE's replyOfficial
03 Oct 2023, 19:11Dear Siphiwe Nodladla We acknowledge receipt of your complaint, and the contents are duly noted. We’re sorry to learn that our service has disappointed you.
We will swiftly escalate your complaint to the team for assistance. RegardsThe iWYZE Team
We will swiftly escalate your complaint to the team for assistance. RegardsThe iWYZE Team
iWYZE's reply03 Oct 2023, 19:11
Official
Dear Siphiwe Nodladla We acknowledge receipt of your complaint, and the contents are duly noted. We’re sorry to learn that our service has disappointed you.
We will swiftly escalate your complaint to the team for assistance. RegardsThe iWYZE Team
We will swiftly escalate your complaint to the team for assistance. RegardsThe iWYZE Team
