SM
Simply M
1 reviews | Active since Jun 2022
07 Jun 2022, 16:22
Iwyze must be avoided at all cost
My wife had an accident on the 04 May 2022, and made a claim the following day, thereafter it became a roller-coaster of endless follow ups and different explanations, now they are giving her a run around when insisting on being refunded the premiums,
Iwyze must be avoided at all cost, their claims and retention departments are full of ********* and liesrs of note who don't care about their loyal customers.
I know that they are going to pretend and say they are sorry about this whole experience, they are not sorry, they take pride in their shenanigans.
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iWYZE's replyOfficial
08 Jun 2022, 09:17Dear Simply T Mukwevho We acknowledge receipt of your complaint and the contents are duly noted. We’re sorry to learn that our service has disappointed you. We will swiftly escalate your concerns to the claims team.
Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
RegardsThe iWYZE Team
Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
RegardsThe iWYZE Team
iWYZE's reply08 Jun 2022, 09:17
Official
Dear Simply T Mukwevho We acknowledge receipt of your complaint and the contents are duly noted. We’re sorry to learn that our service has disappointed you. We will swiftly escalate your concerns to the claims team.
Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
RegardsThe iWYZE Team
Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
RegardsThe iWYZE Team