Iwyze mistreating clients

Claim number: ***

Utterly disappointed in the manner that IWYZE has handled my mother's claim which was rejected.

I was involved in an accident with my mother's car which I am authorized to drive. The assessor PETER WALKER from get go was adamant that the incident happened due to drink and driving and I had lost control and dismissed the story I had told him. He requested so many confidential information which we provided after he saw that no alcohol was involved the case moved from drink and driving to speeding first i was driving at 89km/h then 90km/h in a 60 zone how they got to that only they know. Now the claim has been rejeced reason being I was diving speeding.

My mother has been with IWYZE since 2011 until present and has never made a claim meaning this was her first claim but to our surprise no payout is given.

Why are insurance companies so quick to get premiums from clients but make it a point not to give payout. It's traumatic enough that a person has been in an accident then being harassed by the assessor to relive the incident and have their idea of what had happend just so that we don't get a payout. What are insurance companies made for if it's going to put you through so much stress even though you have been paying your premiums.