oH
omrisha H
1 reviews | Active since Jan 2016
06 Nov 2020, 08:33
IWYZE *****
i had done a quote and old mutual could not beat my current premium. the consultant said to me that i need to send my documents through to compare and they will get back to me. finally a lady called me to say that they will be paying me the R505 but yet i qualify for the R1750. i asked her why i dont get the R1750 she could not give me an answer. this is just false advertising to make you guys seem like outsurance. they are way better than you guys as you seem to just rob people and lie to people.
i was then asked to send an email to compare again and ask them why i dont get the R1750, and no one gets back to you and apparently they dont take calls either. what *******!
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Replies (2)iWYZE's replyOfficial
09 Nov 2020, 09:46Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Best regards,
iWYZE's reply09 Nov 2020, 09:46
Official
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Best regards,
oH
omrisha H's updateReviewer Update
09 Nov 2020, 09:51This is all you guys say but no one ever gets back to you
oH
omrisha H's update09 Nov 2020, 09:51
Reviewer Update
This is all you guys say but no one ever gets back to you
