IWYZE is Wasting Time

An Iwyze client drove(reversed) into my car at Penta Suzuki. We immediately swopped out contact details and I was referred by my insurance company to claim from Iwyze.

I phoned numerous times to Iwyze, hanging on for about 20 minutes at a time. Eventually when I got through to a man that helped me to get the right procedure with a conference call to Quest Legal Department, the phoned was dropped by the Quest receptionist, stating that they are busy fixing a door in the office and everyone is busy with lunch.

The claim number given to Iwyze, does not register as a legal claim on the other side of the Quest Legal Department.

I phoned a week later and still the same incident happened again. There is no correspondence from IWYZE or Quest. A lady at Iwyze told me, that I must stop phoning, because I am not going to get any respond out of this claim.

This is annoying me, an Iwyze client drove into me and damaged my car and now I have to go through this process of getting it fixed, costing me all this time wasting.

Last year, I had the same procedure with Outsurance, that is fantastic with service and they helped me with a 3rd Party claim in 3 days.

IWyze is absolutely ******* with service and they do not respond or help at all, not to mention there legal department that is constantly stating that the Claim number is not registered or migrated.