BM
Boitumelo M

1 reviews | Active since Sept 2019

08 Jun 2022, 12:06

iWyze is one big **** and never reliable in times of need.

The insurer instead of sympathising with the fact that my car was effectively ****** and damaged. They looked for every angel possible not to pay for damages to the recovered vehicle. Now I have to pursue the matter privately in civil court although other decent insurers would have covered my damages and then went after the perpetrator on my behalf to recover repairs costs. There is a guy by the name of Trenton who looked to poke holes in my statement and found none, he now conveniently re**** on an unclear clause about leaving your keys in an unsafe area to ensure they do not pay. iwyzw enjoys your premium but they will never help you if an unforseen incident occur. Stay far away from them and revert to the likes of Outsurance whom even though charging slightly higher premiums, but its worth every penny.

0
Replies (1)
iWYZE
iWYZE's reply09 Jun 2022, 15:33
Official
Dear Boitumelo
 
We acknowledge receipt of your complaint and the contents are duly noted.
 
We’re sorry to learn that our service has disappointed you.
 
We will swiftly escalate your concerns to our complaints team for investigation.
 
Regards
The iWYZE Team