IWYZE is not only ****mers but *****sters.

IWYZE is really not just a **** but they are financial *****sters. I have a car insurance policy with them for my car. They debited the normal premium on the 28th of November 2023 which was fine. I was debited again shortly after on the 1st of December 2024 which was literally 3 days after the November 2023 debit. I enquired about that debit which was not meant to go off and till today I haven't received any feedback on my query as to whether or not I'm getting my money back or even an acknowledgement of their error. Today the 19th of December 2023 I get an SMS from them saying they will debit my premium earlier than usual and they will be tracking my account from the 22nd. How are they saying they will debit earlier when they've already debited for the month of December when they debited on the 1st, oh and I can't stop the debit because they have a system which doesn't allow or give banks access to stop or dispute a debit from them. If that's not being ****s and *****sters I don't know what it is. They are the WORST financial services company to have any product from. I want to cancel my policy from them effective immediately as they have debited for this month and now they want to debit my account again.