OM
Olga M
1 reviews | Active since Jul 2015
09 Oct 2015, 15:08
Iwyze is Islow
My Dad? laim number is 905951, the accident happened last Saturday and the car is still parked in my car port. We spoke to Scelo who has been of great help but can do much to further assist us. We have explained that my dad needs to go back to Limpopo and asked if he cant go and either my brother or myself can take the car to the workshop once confirmed and the answer we got was no.<br> <br> How long does it take to process the claim? we hsve to be the once following up to get the progress,nothing from IWyze. Can you finalisethis claim so my father can go back home, he is a principal and schools are opening on monday.<br> <br> Someone please help.
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Replies (1)iWYZE's replyOfficial
14 Oct 2015, 14:58Hello Olga Masingi,
Thank you for the correspondence received.
The Claims Dept. has been in contact with your father the policyholder to discuss the complaint.
Authorisation has been sent to the service provider and they have confirmed receipt of it.
The repairs process has been explained to you and your father.
Should you have any queries please email ***.
Best Regards
Tasmin
iWYZE Team
Thank you for the correspondence received.
The Claims Dept. has been in contact with your father the policyholder to discuss the complaint.
Authorisation has been sent to the service provider and they have confirmed receipt of it.
The repairs process has been explained to you and your father.
Should you have any queries please email ***.
Best Regards
Tasmin
iWYZE Team
iWYZE's reply14 Oct 2015, 14:58
Official
Hello Olga Masingi,
Thank you for the correspondence received.
The Claims Dept. has been in contact with your father the policyholder to discuss the complaint.
Authorisation has been sent to the service provider and they have confirmed receipt of it.
The repairs process has been explained to you and your father.
Should you have any queries please email ***.
Best Regards
Tasmin
iWYZE Team
Thank you for the correspondence received.
The Claims Dept. has been in contact with your father the policyholder to discuss the complaint.
Authorisation has been sent to the service provider and they have confirmed receipt of it.
The repairs process has been explained to you and your father.
Should you have any queries please email ***.
Best Regards
Tasmin
iWYZE Team
