DN
Dalumzi N

1 reviews | Active since Oct 2023

19 Dec 2023, 10:00

IWYZE IS ARROGANT

I wrote a review to hellopeter about iWYZE and it was referred back to iWYZE then they contacted me. A certain Zandile Mncanyana from iWYZE asked me to give her invoices of the repairs for my vehicle. I did that and when I followed-up she told me that the matter was not supposed to be handled by her but by Modupi. I called Modupi and he said "How can I pay for repairs of the things that led to the rejection of the claim?" I told him that I was asked to submit and I just did that. We had a long telephone conversation and he said I must give up and he dropped the phone on my ear while still listening to him. Modupi's arrogance is getting stronger everyday, there's not a single day where I conclude my conversation with Modupi without him showing me how powerful he is. He always wants me to be upset and when I do not get upset, he will try to push me.

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Replies (1)
iWYZE
iWYZE's reply20 Dec 2023, 14:49
Official
Good day  Dalumzi, We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the claims department to assist further. RegardsThe iWYZE Team