DS
Debra S

1 reviews | Active since Nov 2014

08 Dec 2022, 15:21

Iwyze is an expensive insurance and has clauses that enable you to enjoy using them

I am so frustrated with Iwyze, this is my third claim and with all my claims, never found joy. My access is already extremely high , about R5850 and not sure why its so high. Secondly, the fine print will make you bankrupt, now i have to pay 5850 x 3 = R 17 550 because of those clause. Then thirdly, they say the assessor has to quote on pirate parts because my car is out warranty. I am frustrated because i pay roughly R2900 per month for three cars and house contents. What is point of having an insurance and still have to repair the car for yourself. Sometimes the response is not clear.

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Replies (1)
iWYZE
iWYZE's reply10 Dec 2022, 09:36
Official
Dear Debra
 
We acknowledge receipt of your complaint and the contents are duly noted.
  
We’re sorry to learn that our service has disappointed you. 
 
Please note that we have escalated your complaint to the claims team for urgent assistance. 
 
Regards 
The iWYZE Team