IWYZE is a total ****

iWyze is a ****. They debited my car insurance premium on the 28th of November 2023 which is the monthly debit date I agreed to. They debited again on the 1st of December 2023 which is yesterday and this is not a debit date I agreed to. I called them and spoke to an agent by the name of Ntombi who wasn't at all helpful as she told me the only debit date showing on her side is the one on the 28th of November 2023. So clearly they are ****mers that ***** people's money. That debit that went off yesterday was my last money meant to keep me going until I get paid again. I want my money back and iWyze is not being helpful. I can't even reverse the debit as I did the Debi check on my banking app but the debicheck was for the 28th not the 1st. I'm not happy with their service at ALL.