iWYZE is a ****

I have since lodged a claim with iWYZE. claim No.*** I was involved in an accident on the 1st of October 2021. When I reported the accident I was told that I have to pay an access of R9000.00, which is the not what I was told initially when I was recruited to join them from my previous insurer I was told the I will be saving R1500.00 as my access was R6000.00. To this day my case has not been resolved. Their advert states "choose iwyze for peace of mind" is this an irony? Somebody help me understand. With my claim still pending when my salary is paid into my bank account the first debit order that I receive is from iwyze they are not ashamed to deduct their premium from my hard earned salary