Iwyze Insurance - Unacceptable service level and turn around time.

On the 11th of December 2018, I was involved in an accident. My car was a write-off while the other involved party was minor to no damages.

Today is the 13th of Feb 2019 and to date, I have still not received a final answer from my insurer on whether they are accepting my claim or declining it.

My car is currently sitting with a diagnostics company for over 30 days. The insurer has told me that they are waiting on this report which was promised to me by COB Friday the 1st of Feb.

This has still not been received. I am stuck without a car. Iwyze has continued to debit me for insurance. At this point, I am paying insurance on a car which is a write-off.

This is unacceptable service on Iwyze's behalf. I would strongly suggest anyone wanting to go with IWYZ reconsider their insurer.