Iwyze insurance is not a wise choice

I have been with Iwyze for nore than two years now. I ensured my home contents. But when my refrigerator got broken I called them. An assesor was called and made assessment. But when t took them two months from October to December then my instinct was correct that my claim woukd be rejected. Indeed they rejected my claim. Their basis was purely excuses and technicalities in terms of wear and tear, which their consultant failed to explain. Furthermore when I ask why it took them two months to respond to me she couldnt explain. I thought I was Wise like their ad to choose them as my ensurer. They have worse customer service and they take their clients for granted but quick to deduct clients money. I mean their response was as if I shoukd simply throw away my refrigerator, that has a small problem on top but they couldn't help. When I say I need second opinion they became mum. I'm just warning prospective and unsupecting clients that I wouldnt be a wise idea to choice Iwyze insurance because they will give u bad service and take ur money. Be warned. They even failed to provide me with a written rejection letter in order to file the matter with ombudsman of short term insurances.