1 reviews | Active since Feb 2019
Iwyze insurance is a total *******
This company is a joke! They need to train their representatives to actually understand insurance.
So iwyze did a quote for me and said if they can't beat it they will pay out R1750.
Unfortunately, the didnt beat it. I sent through all documents required and I get a *********** representative calling to say "unfortunately we can't pay you because you have excess waiver and we don't have that option" what a joke to the insurance profession.
Anyone in the industry would know that selecting an excess waiver makes your premium a little more expensive (excluding pensioners) aka "excess buy in" without the excess waiver my premium would be way cheaper.
I cannot believe that this is the knowledge of their reps and the reason they chose to not honor their word.
What an absolute joke.
We acknowledge receipt of the complaint and regret to learn
that our service has disappointed you.
We have escalated the complaint to the relevant department
for assistance.
Regards
The team at iWYZE
We acknowledge receipt of the complaint and regret to learn
that our service has disappointed you.
We have escalated the complaint to the relevant department
for assistance.
Regards
The team at iWYZE
