OP
Obed P

1 reviews | Active since Feb 2024

28 May 2025, 11:47

IWYZE **** INSURANCE.

DO NOT TAKE IWYZE INSURANCE EVER!!!!!!

Good day Hello Peter. Please assist me to Publish this IWYZE INSURANCE ****. So, I bought a new Mazda CX-5 at CMH Mazda Hatfield in May 2022. The car was brand new, and I got a quote from IWYZE Which sounded a bit affordable. On the 30 March 2025 I was involved in a car accident which resulted my car being WRITTEN OFF as per insurance. I submitted all necessary documentation which excluded medical report from the hospital. My case was given a gentlemen named TRENTON SHUBART who said he was appointed to access my claim. After submitting all the documents to him I was in contact with him regarding the process which he then told me everything was fine, but they only left with medical report so that they can validate the claim. Funny enough when the medical report came clean and not in their Favour, he then said to me that the is a technical team that was appointed to check the speed i was driving which he failed to question that in the beginning (Looking for loophole to get away with ******) As per my tracker NETSTAR the trip log showed that my speed was 82kmph on a 100KMPH Speed zone. We escalated the matter to His manager Faizel ERENTZEN in the beginning when I was patiently waiting for medical report because he said that was the last thing that they were waiting for to validate the claim. The manager Faizel ERENTZEN then put my mind at ease again in the 1st review i did here to say they will assist me as soon as possible and i even have proof whereby TRENTON SHUBART was asking me to send the Settlement letter and Copy of Natis of my vehicle (WHY I DONT KNOW). Yesterday the 27th May 2025 they email me the Claim rejection letter saying i was driving the speed of 130KMPH on a 60KMPH Zone and they haven't produced any proof. I was the driver of my vehicle as sober driving going home when i was involved in the accident. The accident occurred not even 5 minutes from the robot i just stopped. Which car would really pick up a speed of 130KMPH withing 5 minutes on a dark street with potholes and not much visible road markings. I did explain my frustration with them, but it looks like they wanted any reason not to pay my claim. I have 3 months without a car using public transport and sometimes i work at night which resulted me having Emotional stress. They said to my face that they wont entertain me......I am currently with lawyers trying to take this matter before the Judge with money that I don't have. I have been paying IWYZE Every month without hustle and never even skipped a premium but this is the repatment i get. DO NOT OPT FOR IWYZE..ITS A **** BUT I AM COMING FOR THEM

0
Replies (1)
iWYZE
iWYZE's reply28 May 2025, 13:48
Official
Dear Obed, We’re sorry your experience with us was disappointing. Your feedback is being taken seriously, and we’re here to assist you.
Regards,
The iWYZE Team