IK
Irina K
1 reviews | Active since Mar 2023
23 Sept 2023, 07:13
Iwyze insurance
Iwyze cancelled my policy in August 2023. They told me they going to pay back all my premiers. They again deducted my policy today, 23 September. No one phoned me up till today to get my banking details to pay back my money. I've phoned them numbbers of times and still waiting for them to phone me back.
Helpful (0)
Replies (5)0
Replies (5)
iWYZE's replyOfficial
23 Sept 2023, 09:42Dear Irina
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your
concerns with us as this will help us to continue to improve our service to our customers.
Regards
The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your
concerns with us as this will help us to continue to improve our service to our customers.
Regards
The iWYZE Team
iWYZE's reply23 Sept 2023, 09:42
Official
Dear Irina
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your
concerns with us as this will help us to continue to improve our service to our customers.
Regards
The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your
concerns with us as this will help us to continue to improve our service to our customers.
Regards
The iWYZE Team
IK
Irina K's updateReviewer Update
23 Sept 2023, 10:37Good morning this is not positive....... I am still waiting fo my money to be paid back to me......
IK
Irina K's update23 Sept 2023, 10:37
Reviewer Update
Good morning this is not positive....... I am still waiting fo my money to be paid back to me......
iWYZE's replyOfficial
23 Sept 2023, 10:51Dear Irina
We acknowledge receipt of your complaint, and the contents are noted.
Please be assured that we have directed your request to the team for urgent assistance.
Kind regards
The iWYZE Team
iWYZE's reply23 Sept 2023, 10:51
Official
Dear Irina
We acknowledge receipt of your complaint, and the contents are noted.
Please be assured that we have directed your request to the team for urgent assistance.
Kind regards
The iWYZE Team
IK
Irina K's updateReviewer Update
23 Sept 2023, 10:58And the best of all the person that should paid out my money on past Monday is on leave...... Do you want to tell me that your company only has one person that can do payments!!!!!!! This is ridiculous!!!!! I want my money today!
IK
Irina K's update23 Sept 2023, 10:58
Reviewer Update
And the best of all the person that should paid out my money on past Monday is on leave...... Do you want to tell me that your company only has one person that can do payments!!!!!!! This is ridiculous!!!!! I want my money today!
iWYZE's replyOfficial
25 Sept 2023, 09:28Dear Irina
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Regards
Iwyze Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Regards
Iwyze Team
iWYZE's reply25 Sept 2023, 09:28
Official
Dear Irina
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Regards
Iwyze Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Regards
Iwyze Team