iWYZE ignoring cancellation request.

I am the owner of a iWYZE PERSONAL PROTECTOR policy. Since I do not need the cover provided by this policy any more, I tried to cancel it by e-mailing iWYZE at ***.

I sent them e-mails on 22 August 2025, 09 September 2025 and 10 October 2025, requesting cancellation. All these e-mails were ignored, although they were read since I received read receipts.

On 25 October 2025 I tried to call them on ***. I was put on hold for more than 15 minutes, listening to terrible music and messages about the importance of my call etc., and then the call was was ended from their side, whithout attending to me.

I think this illustrates that the customer does not matter to iWYZE, at all.

If I could, I would have given them 0 stars. I will never use their service again.