iWyze ignore customer requests
Have twice sent emails cancelling a policy. Rejected requests to increase the premium and have had to reverse and cancel debit order payments from my side, but still they attempt to extract a premium each month. Complaints to their "customer care" are also ignored.
Helpful (0)
Replies (1)0
Replies (1)
iWYZE's replyOfficial
23 Oct 2024, 17:03Good day Stephan,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
iWYZE's reply23 Oct 2024, 17:03
Official
Good day Stephan,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team