RS
Riaan S

1 reviews | Active since Apr 2021

23 Jul 2024, 12:51

iWYZE IDontcare

This is truly the worst exsperiance i had in customer service in my live. I started with the claim on the 15/04/2024 and still on the 23/7/2024 the claim has not been paid out. And i can only say that this company intentionally stalls on everything not to pay out. I do not feel it necesasary to tell you all about the times i phoned and the exuses i had to listen to as the time laps between logging the claim and payout (that still have not happened ) should tel you as much as you need to know. And the fact that it is your only vehicle does not matter to them. I truly hope it was only an act of rasism and not how they generally operate.

0
Replies (1)
iWYZE
iWYZE's reply23 Jul 2024, 16:55
Official
Good day Riaan S,

We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.

Regards
The iWYZE Team