NG
Nhlanhla G

1 reviews | Active since May 2022

12 May 2022, 20:39

Iwyze Horrid experience

Horrid experience from Iwyze Car accident claim took 9 months to repair and the work was poorly done (Dec 2020 to Aug 2021)

Had a fender bender in October 2021 and up to date the car is still with the panelbeater with no commitment date ( 7 months and counting )

It’s very clear no one cares at iwyze , no urgency , no commitment , no accountability whatsoever from the claims department Side note : Iwyze employs and utilizes 3 buddy buddy companies for car claims assessments and repairs and it’s a farce and hopelessly useless . Namely :

1. Straighthrough 2. Automatic 3. Rads

Between these 3 nothing every gets done poor poor poor service,

I don’t wish what’s happening to me even to my worse enemy

0
Replies (1)
iWYZE
iWYZE's reply13 May 2022, 08:08
Official
Dear Nhlanhla
 
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. 
 
Please be assured that we have directed your request to the claims team for urgent assistance.  Kind regards The iWYZE Team