1 reviews | Active since Apr 2018
Iwyze gap cover claims - Old Mutual
I am highly frustrated!!! I tried to submit my gap cover claim... issue number 1, address on the gap cover claims form is incorrect for the type of claim.... email address on form is ********** after 3 weeks no one addressed my claim, only after calling them, did I learn that the address is ********** Co. Za. I have been waiting another week and still no response. Pathetic service from old mutual who gladly debits my account each month. Hello Peter now, ombudsman man to follow!
Dear Rocco Combrinck
We regret to learn that our service has disappointed you. We have sent your details to our Gap team to assist you with the claim.
As advised we will contact you later to confirm if you have been assisted.
Regards
The team at iWYZE
Dear Rocco Combrinck
We regret to learn that our service has disappointed you. We have sent your details to our Gap team to assist you with the claim.
As advised we will contact you later to confirm if you have been assisted.
Regards
The team at iWYZE
Dear Rocco Combrinck
We note that your claim has been escalated and the claim number is XC401902.
Regards
The team at iWYZE
Dear Rocco Combrinck
We note that your claim has been escalated and the claim number is XC401902.
Regards
The team at iWYZE