1 reviews | Active since Jul 2013

04 May 2017, 14:50

IWYZE FALLS SHORT ON CUSTOMER CARE

<p>I have claimed from IWYZE following an accident wich the other driver was responsible for. </p> <p>Following my claim my car was fixed, however I have been trying to get a hold of the third party claims department to have info regarding the claim and subsequently the recovery of my access from the said person.</p> <p>however it is close to impossible to have calls answered at this department, it feels as though IWYZE runs a bit too short on the customer service more especially on customer urgency as this is my second bad review on them.</p>

0
Replies (1)
iWYZE
iWYZE's reply10 May 2017, 22:42
Official

Dear lebohang

We acknowledge receipt of your complaint.

As per your discussion with Paballo Kekana the recovery process will be treated as urgent to recover your excess.

Regards

iWYZE Team