Iwyze excels in Bad customer service

Poor service at its best. when you lodge a claim it is either ignored or rejected in advance. my tv and fridge broke and they called their assessor who without even looking at it rejected the claim, i have to look for another technician for it against their report that says its irreparable now another tv of mine cant switch on, have tried calling them and sending emails still in vain. if you want better service avoid Iwyze, they are good in collecting premiums but service dololo. their biggest excuse is to hide under the wear and tear clause, which is ******* and unconstitutional because as long as you use a product it will wear off with time. then I ask myself what's the use to have an insurance if they can't repair and help you in case of need? if you ha[[en to have a burglary in your home they will pay only R2500, irrespective of what your losses are. their customer relations will promise to revert to you on the follow-up but you will wait until Jesus comes back.

I am very disappointed in their service it leaves much room for improvement and will advice unsuspecting clients not risk on their own to join Iwyse home insurance.