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qtin Q

1 reviews | Active since Jul 2017

30 Sept 2020, 12:38

iWyze - Discriminating and prejudice Insurance company

I cannot believe iWyze! They categorise people based on South African norms and other people's actions. I wanted to get a quote on 2 cars, house content and home owners content but iWyze cannot cover my house hold content as I was under Debt review which ended towards the end of 2018. I do not have any accounts in arrears and their explanation was that I cannot be covered as I pose a risk of COMMITING ***** against Old Mutual.

This is an extreme level of ************** and prejudice! I cannot believe that a company can discriminate against an individual in such a manor. I requested to speak to a manager or supervisor, but was told that this is what the underwriting policies state and they will not cover me. No conversation allowed.

I will take this matter to the consumer council should I not be contacted by a manager from iWyze by 13:00.

THIS IS SHOCKING TREATMENT!

0
Replies (1)
iWYZE
iWYZE's reply30 Sept 2020, 12:46
Official
Dear Quinton,

We acknowledge receipt of the complaint and regret to learn that our service has disappointed you. 

We have escalated the complaint to the relevant department for assistance.

Regards
The team at iWYZE