KM
Kabelo M

1 reviews | Active since Sept 2019

17 Dec 2021, 14:38

Iwyze customer must be wize

Guys before taking up insurance with these ******** be informed that they always look for a reason not to pay. My husband was insured with them for over 2yrs and when he was involved in a car accident that almost cost him his life they declined the claim and said that he did not tell them that a previous insurer had refused to fix his previous car. I mean they are the ones asking questions so how is the public supposed to know what info to voluntarily give. They claimed that he was untruthful like he **** but it was them that did not ask the question and on top of that they are the ones doing cold calls selling people insurance under false pretenses. I would never recommend Iwyze to anyone I know. And for what they did I rate them zero.

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Replies (1)
iWYZE
iWYZE's reply21 Dec 2021, 10:08
Official
Dear Kabelo
 
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. 
 
Please be assured that we have directed your request to the team for urgent assistance.  Kind regards The iWYZE Team