VM
Venetia M
1 reviews | Active since Dec 2018
20 Nov 2019, 10:06
Iwyze ******
I lodges a complain early this year about i wyze refusing to pay back my excess from third party after claiming which happened in 2017 .i tried to claim it but no one was willing to assist they were always transfering me from one person to another until i decided to cancell my insuarance.in august they responded saying they are busy investigating this matter until today i have not heard from them. Very disappointed .iwyze insuarance are ******.
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Replies (2)
iWYZE's replyOfficial
22 Nov 2019, 07:52 Dear Venetia,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
iWYZE's reply22 Nov 2019, 07:52
Official
Dear Venetia,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
VM
Venetia M's updateReviewer Update
13 Feb 2020, 07:34I have been waiting for 3 good years for iwyze to refund my excess the only thing they say is that the matter has been escalated no feed back nothing very disappointed no wonder you losing lots of customers.
VM
Venetia M's update13 Feb 2020, 07:34
Reviewer Update
I have been waiting for 3 good years for iwyze to refund my excess the only thing they say is that the matter has been escalated no feed back nothing very disappointed no wonder you losing lots of customers.