LB
Loran B
1 reviews | Active since Nov 2020
03 Mar 2021, 08:35
Iwyze confusion
What is happening with Iwyze? They always used to be excellent with their service and it was easy to contact them. Now they often debit your account with incorrect amounts and then take ages to call you back. Very disappointing.
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Replies (2)
iWYZE's replyOfficial
03 Mar 2021, 15:22Dear Loran,
We acknowledge receipt of the complaint and the contents have been noted.
We’re sorry to learn that our service has disappointed you.
The concerns have been raised with the relevant department and you will be contacted for clarity on this matter.
Kind regards
The iWYZE Team
We acknowledge receipt of the complaint and the contents have been noted.
We’re sorry to learn that our service has disappointed you.
The concerns have been raised with the relevant department and you will be contacted for clarity on this matter.
Kind regards
The iWYZE Team
iWYZE's reply03 Mar 2021, 15:22
Official
Dear Loran,
We acknowledge receipt of the complaint and the contents have been noted.
We’re sorry to learn that our service has disappointed you.
The concerns have been raised with the relevant department and you will be contacted for clarity on this matter.
Kind regards
The iWYZE Team
We acknowledge receipt of the complaint and the contents have been noted.
We’re sorry to learn that our service has disappointed you.
The concerns have been raised with the relevant department and you will be contacted for clarity on this matter.
Kind regards
The iWYZE Team
LB
Loran B's updateReviewer Update
07 Mar 2021, 11:42Thank you for your response and action in correcting the amount that was debited. I appreciate you looking into why this is happening and trust that it will improve going forward. Kind regards, Loran Bright
LB
Loran B's update07 Mar 2021, 11:42
Reviewer Update
Thank you for your response and action in correcting the amount that was debited. I appreciate you looking into why this is happening and trust that it will improve going forward. Kind regards, Loran Bright