MG
Marthinus G
1 reviews | Active since Jan 2014
16 Nov 2021, 19:51
Iwyze claims department failure
When it is time to collect monthly installments they are first in line, but try to claim for broken geyser. Almost a week later and still nothing.
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Replies (2)
iWYZE's replyOfficial
17 Nov 2021, 21:07Dear Marthinus
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regards
The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regards
The iWYZE Team
iWYZE's reply17 Nov 2021, 21:07
Official
Dear Marthinus
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regards
The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regards
The iWYZE Team
MG
Marthinus G's updateReviewer Update
19 Nov 2021, 11:49It now is a week and still nothing, no hot water or help. This is ridiculous
MG
Marthinus G's update19 Nov 2021, 11:49
Reviewer Update
It now is a week and still nothing, no hot water or help. This is ridiculous